top of page

STORE POLICY

Customer Care

  1. Availability: Our customer support team is available to assist you Monday to Saturday, 9am to 7pm . You can reach us via email at care@simpleobjects.in or by phone at +91-89297-74545.

  2. Responsiveness: We are committed to responding to all customer inquiries within 24 hours. In case of high volume, it may take us up to 48 hours to respond.

  3. Empathy: Our customer service representatives are trained to listen actively to your concerns and respond with empathy and a positive attitude. We want to ensure that you have a positive experience with Simple Objects.

  4. Problem-solving: We are dedicated to resolving your issues as efficiently and effectively as possible. If you have a problem with a product, we will work with you to either replace the item or issue a refund, as appropriate.

  5. Communication: We will keep you updated on the status of your inquiry or complaint and provide clear information about any next steps.

  6. Continuous improvement: We continuously evaluate our customer care policy and make improvements based on customer feedback and best practices in the industry.

  7. Transparency: We are transparent about our policies and procedures, including Shipping information, return policy, and complaint resolution process. This information can be found on our website under the "Shipping and Return" section.

By adhering to these principles, Simple Objects is committed to providing an exceptional customer experience and building a loyal customer base.

Privacy & Safety

  1. Information Collection: Simple Objects collects personal information such as name, email address, shipping address, and payment information when you place an order on our website. This information is used to process your order and provide customer support.

  2. Use of Information: We use the information collected for the purpose of processing orders, improving our website and product offerings, and communicating with our customers. We do not share or sell your personal information to any third parties.

  3. Data Security: We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect your data. This includes encryption of sensitive information during transmission and secure storage of data.

  4. Cookies: Simple Objects uses cookies to improve your browsing experience and to personalize our offerings. You have the option to accept or reject cookies through your browser settings.

  5. Third-party Services: Our website may use third-party services such as payment processors, which may collect additional information. We have taken steps to ensure that these third-party services are compliant with data protection regulations and have appropriate security measures in place.

  6. Changes to Privacy & Safety Policy: Simple Objects reserves the right to update this Privacy & Safety policy from time to time. Any changes will be posted on our website and will be effective immediately.

By using Simple Objects, you consent to the collection, use, and storage of your personal information in accordance with this Privacy & Safety policy. If you have any questions or concerns about our policy, please contact us at care@simpleobjects.in.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

bottom of page